Privacy Policy

Effective Date:  07/05/2019

Opptiv LLC (“Opptiv”, “We”, “Us”) takes your privacy very seriously.  This Privacy Policy describes our practices in connection with information we collect through the website or service through which you are accessing this Policy (the “Services”).  It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

Business and related data that you submit in connection with your use of our Services is covered by this Policy.  However, such data is the property of your business, and our use of it to provide services to you is addressed in the applicable Opptiv terms of service or agreement as well as this Policy.

You should read this Policy before you submit any personal information to us.  By using our Services, you agree to the terms and conditions of this Policy.

Opptiv LLC has received TRUST GUARD’s Privacy Verified Seal signifying that this privacy policy and our practices have been reviewed for compliance with the TRUST GUARD Privacy Verified Seal program and have addressed Privacy safe initiatives viewable on the validation page available by clicking the TRUST GUARD seal. The TRUST GUARD certification covers only our collection, use and disclosure of information we collect through our website and our service The use of information collected through our service shall be limited to the purpose of providing the service for which the Client has engaged Opptiv LLC.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact TRUST GUARD here.

  1. Information Collection and Use

When you use our Services, such as when you register, sign up for our newsletter, fill out one of our Assessments or subscribe to our propriety web-based suite of tools, the information that we may collect from you includes (but is not limited to) the following:

  • Contact Information, such as name, email address, mailing address, phone number
  • Unique Identifiers, such as user name and password
  • Information about your business, such as company name, address, company size, business type


In General.  We use the information we collect about you for the following purposes:

  • for the purposes for which you provided the information;
  • to customize the content you see;
  • to send administrative information to you, such as information regarding our Services and changes to our terms, conditions and policies;
  • to send you information about our offerings that you have requested from us;
  • to administer your membership in any of our offerings, facilitate your access and provide you with resources, decision-support tools, and other materials;
  • to attribute content that you make available through the Services;
  • to respond to your inquiries and fulfill your requests;
  • to determine which offerings are appropriate for your needs;
  • to enforce the legal terms that govern your use of the Services;
  • to enhance our offerings, including based on your feedback;
  • to ensure the technical functioning of the Services;
  • to communicate with you about exclusive opportunities offered by Opptiv and its subsidiaries, partners, and affiliates, including information about other offerings in which you may be interested;
  • for our business purposes, such as research and analysis; audits; fraud monitoring and prevention; improving or modifying our offerings and developing new offerings; identifying usage trends; determining the effectiveness of our promotional campaigns; and
  • to generate anonymous and/or aggregated reporting and research outputs.

Utilization Information.  We may share non-personally identifiable information with our members about how their employees use the Services (e.g., how many member employees use certain features, utilization trends).

Share Functionality.  You may choose to use the “share” functionality on our website or in some of our services to send information from Opptiv.  In order to fulfill this request, we will ask you for the names and email addresses for you and the individual that you wish to share with.  Your name and email address are used to identify you to the recipient of your request.  We do not use this information in any way other than to facilitate sharing functions as initiated by you.

We may use and disclose information that does not reveal your specific identity or does not directly relate to you for any purpose.

  1. Information Sharing

We will share your personal information with third parties only in the ways that are described in this privacy policy.  We do not sell or rent your personal information to third parties.

  • Service Providers

We may provide your personal information to companies that provide services to us, such as offering customer service.  These companies are authorized to use your personal information only as necessary to provide these services to us.  When we engage service providers to process personal information on our behalf, these service providers are contractually required to implement reasonable security measures before they can receive any personal information from us.

  • Legal Disclaimer

We may also use and disclose your personal information:

  • as required by law, such as to comply with a subpoena or other legal process;
  • when we believe in good faith that disclosure is necessary or appropriate to protect our rights, privacy, safety or property and/or that of you or others;
  • to respond to a government request;
  • to enforce our terms and conditions or otherwise protect our operations;
  • to allow us to pursue available remedies or limit the damages we may sustain;
  • if Opptiv is involved in any merger, acquisition, sale or other disposition of all or any portion of its business, assets or stock (including in connection with any bankruptcy or similar proceedings), you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information and
  • to any other third party, with your prior consent.
  1.  User Access and Choice; Retention

If your personal information changes, or if you no longer desire our service, you may correct, update, amend or request that the personal information you have submitted to us be deleted by making the change in your account settings page, via the website on our Contact Us page, or by contacting us by telephone or postal mail at the contact information listed below.  We will respond to your request to access within 30 days.

We will retain your information for as long as your account is active, as needed to provide you services and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements, unless a longer retention period is required or permitted by law.

  • Opt-out Preferences

If you wish to subscribe to our newsletter, we will use your name and email address to send the newsletter to you.  Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can Contact Us.

Access and Choice regarding Data Controlled by our Clients:

Opptiv collects information under the direction of its business clients and does not have a direct relationship with the individuals whose personal data it processes on behalf of such clients.  Businesses that use our services may send invitations to take our assessments to their employees or others.  If you would prefer not to receive such invitations, please inform the Opptiv client that has sent you the invitation.  Similarly, to access, correct, amend, or delete the personal information collected by one of our clients, please direct your query to the Opptiv client with which you have directly interacted.  If the client requests Opptiv to remove the data, we will try to respond to their request within 30 days. If you are a Client and would like to update your account please contact us here. We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our Clients.

Opptiv will retain personal data we process on behalf of our clients for as long as needed to provide services to our client and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

  1. Tracking Technologies / Cookies

Technologies such as: cookies, beacons, tags and scripts are used by Opptiv LLC and our partners [e.g. Google, HubSpot], affiliates, or analytics or service providers]. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. Through the use of a cookie, we may automatically collect information about your online activity on our Services, such as the web pages you visit, the links you click, and the searches you conduct for security purposes, to facilitate navigation, display information more effectively, to personalize your experience, to improve the Services, to understand how the Services are used. A persistent cookie remains on your hard drive for an extended period of time. Whenever you sign into our Services, we will record your user ID in a cookie file on your computer. If applicable, we may also record your password in this cookie file, if you checked the box entitled “Save this password for automatic sign-in.”  You can remove persistent cookies by following directions provided in your Internet browser’s “help” directory.  If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

  • Log Files

As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, or site functionality.

  • Behavioral Advertising

We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests.  If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here) Please note this does not opt you out of being served ads.  You will continue to receive generic ads.

  • Local Storage Objects (HTML5)

We use Local Storage Objects (LSOs) such as HTML5 to store content information and preferences. Various browsers may offer their own management tools for removing HTML5 LSOs.

  1. Security

The security of your personal information is important to us.  When you enter sensitive information on our login page (such as username and password), we encrypt the transmission of that information using secure socket layer technology (SSL).

We have implemented reasonable technical and organizational security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of personal information within our organization.  Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure, and we assume no liability for any damage suffered by you caused by the interception, alteration, or misuse of the personal information we have collected from or about you.  If you have any questions about security on our site, you can Contact Us.

Please note that effective security depends, in part, on your ensuring that any IDs and passwords that you have been issued by us are kept confidential and secure and that you adhere to the restrictions on password and ID-sharing set forth in our Terms of Service.

  1. Additional Information
  • Links to 3rd Party Sites

Our site includes links to other Web sites whose privacy practices may differ from those of Opptiv. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.

  • Blog

Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. Alternatively, if you used a third party application to post such information, you can remove it, by either logging into the said application and removing the information or by contacting the appropriate third party application.

  • Social Media Widgets

Our Web site includes social media features, such as the Facebook Like button and widgets, such as the Share button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Services. Your interactions with these features are governed by the privacy policy of the company providing it.

  • Changes To This Policy

We may update this Privacy Policy to reflect changes to our information practices.  If we make any material changes, we will notify you or our Client by email (sent to the e-mail address specified in your account) or by means of a notice on this Site, prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

  • Controlled From The U.S.

The Services are controlled and operated by us from the United States and are not intended to subject us to the laws or jurisdiction of any jurisdiction other than that of the United States.

  1. Contact Us

If you have any questions or concerns, please contact us here, call us at 855.806.3760, or write to:

1001 North 19th Street, 12th Floor
Arlington, Virginia 22209


One of our Team Members will contact you to schedule a private demonstration of Opptiv Enterprise or walk you through our services.

Email us:
Call us: 855-806-3760
Privacy Policy